Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

My husband had his gallbladder removed today with Mr Loganathan at Euxton Hall, the staff and surgeon are super friendly and he cannot thank them enough for the care they all gave him today
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I went to Euxton hall hospital for an injection in my ribs. Firstly I would like to say thank you to all of the staff not only for the fast and efficient service but also the professionalism. I was not worrying about this small operation but all of the staff made me feel so welcome and from my pre op to the op everyone was so professional and on time. Personally I thought I was going to be in at least half a day but knowing I was only in for a few hours was even better. Personally I want to thank the head nurse on the day and mr a head rapson. I am now recovering at home ready for my next operation I look forward to be using more of your services at fulwood. Ramsay Healthcare is truly leading the way.
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I was referred to Euxton Hall Hospital 14 months ago initially for spinal pain under Mr. Alex Baker and then in March 2021 under Mr. A. Mohammed because my left HIP was simultaneously starting to fail. By August I was bone on Bone and had X-rays and injections to try to assist with the pain. By December I was eventually admitted for surgery. Throughout the whole process both surgeons were very forthcoming, always helpful, and responsive with great care and consideration to individual issues. At the same time both the pre-OP staff (Emma) and hospital operations director (Caroline) were on the ball in pushing problems through the system. After only two nights I was cleared for safe discharge by the Physiotherapist because I passed all the tests. So, if you want to recover fast POST OP make sure you do your PRE-OP exercises. I am now home post OP 10 days and have a new lease of life and taking it easy. Only issue you will find is the incision soreness so 14 days to the pins removal. Overall, the hospital and staff were very helpful, kind and caring and both surgeons absolute GEMS. My advice is if you need orthopaedic surgery get your GP to refer you here (NHS Choices) and insist on Mr Mohammed and Mr. Baker
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Well I came into this 'hospital' today to see a consultant and I have to say he was the most arrogant, unpleasant man I've ever had the displeasure of meeting. No kindness and compassion what so ever!! I left feeling upset, worried not knowing any more than when I arrived. I'm now terrified of having to go back again! Kindness, compassion and empathy wasn't there today!!!! It must have been on its day off I guess 🤔 I recommend nothing from what I encountered today!!!
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